Frequently Asked Questions
- Who is vivozoom?
- What is vivozoom?
- There are too many Microstock sites already. What makes you different?
- What is the vivozoom warranty?
- How do I purchase a license to use an image from the site?
- What do I get for my purchase?
- What happens if I need more images on any given day?
- What is your refund policy?
- Can I have more than one Pay As You Go or subscription product at a time?
- Can I share my user name and password with work colleagues or friends?
- What is Auto Renewal?
- How do you protect my credit card information?
- How do I download an image?
- What happens if I lose the image I downloaded ?
- What format do the images come in?
- What sizes do the JPEG images come in?
- Can I cancel a download?
- What is a lightbox?
- How do I add images to the lightbox?
- How long will you keep the lightbox?
- What can I use the images for?
- What is an Enhanced License ?
- Can I use images in work-for-hire ?
- How many people in my organisation can use the image?
- Can I sell the image I have downloaded?
- Can I sell templates that include the image I have downloaded?
- Can I download an image now to use later?
- Do your images have releases ?
- Problems accessing the site?
- Problems downloading an image ?
- Where can I see a receipt for the ?
- Do you have an affiliate program?
- How will I generate affiliate income?
- I still have more questions.
About us
Purchasing a license to use an image
Downloading an image
How do I use a lightbox?
How can I use the images I download.
Site operations.
Affiliate Programme.
I'd like to know more.